Human intelligence
Human judgment inside the system
Follow attribution, invisible work, informational friction and accumulated intelligence debt. A record that preserves the outcome and loses the judgment behind it leaves the next decision owner with less to work with.
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Concepts on this path
- Attribution GapThe capacity that sustains a result and the capacity credited for it can differ.
- Audit readinessPrepare process evidence and response capability for a defined review.
- Auditable provenanceTrack the source, version, timing, transformation and scope of a claim.
- Avoidable compensatory workPeople move, repair or reconcile information to compensate for a remediable gap.
- Bounded reference oracleAn evaluator may access fixture information withheld from the system under test.
- Capability migration and value captureCapability creation, carriers, operation and value capture can occur in different places.
- Capacity recovery coefficientEstimate the share of released capacity that returns to genuine contribution.
- Claim statusDistinguish case description, reconstruction, design, hypothesis, test and independent validation.
- Concurrent commitments of human capacityObligations can compete for the time and skills of the same people.
- Contribution and recognitionA capability's operational contribution and its organisational recognition can diverge.
- Contribution evidenceIdentify the technical or operational contribution of a capability.
- Cost of ClarityProducing decision-ready clarity uses time, effort and operational capacity.
- Defined and self-assessed maturityA practice can describe maturity through procedures and learning.
- Discovered valueIdentify useful potential in existing capabilities.
- Effective response capacityAn actor needs time, understanding and means to act within a usable window.
- Evidence and maturity ladderSeparate description, proposal, demonstration, test and independent validation.
- Fallible matched evidence acquisitionRecord coverage, error, cost and provenance when gathering evidence.
- Fixture label leakagePublic fixture features can accidentally reveal a label reserved for evaluation.
- Genuine informational contributionPeople produce situated information, knowledge or judgment.
- Human Intelligence DebtRemediable gaps can require recurring human work to sustain an operation.
- Human Intelligence Debt measurement unitDeclare the object, population and denominator of the measurement.
- Human perspective changeReframe an issue so people can perceive additional options.
- Human workload counterfactualCompare compensatory human work with a technically admissible alternative.
- Independent upstream outcomeSpecify a service, continuity or capability result independently of local rule success.
- Internal capability after exitThe recipient can operate, resolve exceptions and learn after the interveners leave.
- Matched comparisonCompare alternatives under equivalent obligations, information access and budgets.
- Mechanism ablationRemove a condition in a controlled exercise to inspect its contribution.
- Necessary execution and oversightWork can be required by responsibility, novelty, law or physical constraints.
- Observable maturityRepeated practice and learning provide evidence of maturity.
- Organisational attributionDecision-makers assign recognition and credit for capability.
- Outcome level and boundaryLocate a performance claim at task, team, organisation, network or programme level.
- Partial order of non-fungible dimensionsCompare measures with declared actors, units and directions.
- Repeatable internal learningTraining, codification and practice can make an intervention reproducible.
- Reusable capabilityA useful function can sometimes outlive the tool or channel where it first appeared.
- Revaluation before clarificationReconstruct contribution, dependencies, substitutes and tacit knowledge before deciding continuity.
- Savings from qualified reuseReuse can save effort when scope, permissions and validity are checked.
- Three costs of producing clarityAccount for discovery, authorised constitution and operational absorption.
- Total intervention costCount discovery, activation, execution, governance, disruption, learning and closure within the boundary.
- Traceable explanationReconstruct why a recommendation or decision was produced.
- Transmission of tacit judgmentPeople learn to recognise exceptions through situated practice.
- Usable human capabilityPeople must be able to perceive and exercise an option within the operating architecture.